Pre-Order & Cancellation Policy
Our exclusive Artelice × Prince Panettone collection is handcrafted in limited quantities using premium ingredients and a traditional, time-intensive fermentation process.
Ordering Period: Mid-November through November 30, 2026
Pickup Dates: December 1–24, 2026
Payment: Full payment is required at the time of pre-order to reserve your panettone.
Cancellations & Refunds:
- Orders may be canceled for a full refund within 48 hours of purchase.
- After 48 hours, all pre-orders are final sale and non-refundable.
- Orders placed less than 48 hours before their scheduled pickup date are final sale immediately.
- Orders of 10 or more panettone may be subject to separate cancellation terms disclosed before checkout.
Pickup & Changes:
Changes to pickup dates are subject to availability. Orders not collected on their scheduled pickup date are non-refundable.
Quality Guarantee:
If Artelice is unable to fulfill an order, a full refund will be issued. Incorrect, damaged, or defective products will be addressed with an appropriate replacement or refund.